Shipping policy
**Shipping Policy**
Thank you for shopping at Coldcracker! We aim to make your shipping experience as smooth and transparent as possible.
**Processing Time:**
Orders are typically processed within 1-2 business days. Processing time may be longer during peak seasons or holidays. You will receive a notification once your order has been shipped.
**Shipping Rates:**
We offer standard shipping. Shipping rates are calculated based on [Factors affecting shipping cost, e.g., weight, destination]. You can view the shipping cost at checkout before completing your order. We offer free standard shipping on orders over $50.
**Shipping Destinations:**
We ship to the United States only. If you have any questions, please contact us at martin@empiricalbrands.co.
**Estimated Delivery Time:**
Standard shipping typically takes 3-5 business days. Please note that this is an estimate, and actual delivery times may vary. We are not responsible for delays caused by the shipping carrier.
**Order Tracking:**
Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to track the status of your shipment on the carrier's website.
**Damages and Issues:**
Please inspect your order upon reception and contact us immediately at martin@empiricalbrands.co if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
**International Shipping:**
We don’t offer international shipping.
**Contact Us:**
If you have any questions regarding our shipping policy, please contact us at martin@empiricalbrands.co.